1. Return Eligibility
- Returns are accepted within 30 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Certain items (such as software, downloadable products, or customized items) may not be eligible for return.
2. Return Process
- Contact us with your order details and reason for return.
- Once approved, we will provide return shipping instructions.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Process
- Once the returned item is received and inspected, a refund will be issued to the original payment method within 5-7 business days.
- If the item is damaged or used, a partial refund may be issued.
- Shipping fees are non-refundable unless the return is due to an error on our part.
4. Exchanges
- We offer replacements for defective or damaged items. Contact us within 7 days of delivery to request an exchange.
5. Non-Returnable Items
- Downloadable software or digital products
- Personalized/customized items
- Gift cards