1. Order Processing & Shipping Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Delivery times vary based on location and shipping method selected at checkout. Estimated delivery:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
- International Shipping: 10-20 business days
- A confirmation email with tracking details will be sent once your order is shipped.
2. Shipping Rates
- Shipping costs are calculated at checkout based on destination and shipping method.
- Free shipping may be available for select orders or promotions.
3. International Shipping
- Customers are responsible for any customs duties, taxes, or import fees.
- Delivery times may vary due to customs processing in different countries.
4. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact our support team.
- If an order is lost during transit, we will investigate with the carrier and provide a replacement or refund where applicable.
5. Address Accuracy
- Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.